Effective Date: 1 June 2025

Opulent Exhibits UK (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://opulentexhibitsuk.com/ or interact with us through any other means, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

Please read this Privacy Policy carefully. By using our services or accessing our website, you agree to the collection and use of your personal information as described in this policy.

1. Who We Are

Opulent Exhibits UK is a company specialising in premium exhibition stand design, build, and installation services for clients across the UK and internationally. Our registered office is located at:

Opulent Exhibits UK
For any questions regarding this Privacy Policy, you can contact us at:
Email: [email protected]
Phone: +44 7935 378387

2. The Data We Collect About You

We may collect and process the following categories of personal data:

a) Information You Provide Voluntarily

When you interact with us directly—through our website, by email, phone, or in person—you may provide:

• Full Name

• Email Address

• Phone Number

• Company Name

• Job Title

• Billing or Delivery Address (if applicable)

• Details of Your Enquiry or any other information you choose to provide

b) Information We Collect Automatically

When you visit our website, we may collect certain technical data automatically through cookies and similar technologies:

• IP Address

• Browser Type and Version

• Device Type

• Pages Visited

• Time and Date of Access

• Referring Website

• Other Usage Data for analytics and website improvement purposes

c) Special Category Data

We do not intentionally collect sensitive personal data (such as health information, ethnicity, or religious beliefs) unless explicitly provided by you for a specific purpose, in which case we will seek your explicit consent.

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3. How We Use Your Personal Data

We process your data in accordance with the lawful bases under the UK GDPR (Article 6), including for:

We do not sell your personal data to third parties.

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4. How We Share Your Information

We may share your personal data with trusted third parties, including:

• Service Providers: IT support, web hosting, analytics providers (e.g., Google Analytics), email marketing platforms (e.g., Mailchimp)

• Professional Advisors: Accountants, legal advisors, or auditors

• Regulators or Law Enforcement Agencies: When required by law or to protect our rights

• Delivery Partners: For shipment or logistics purposes

All third-party service providers are required to comply with UK data protection laws and are contractually obligated to safeguard your data.

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5. International Data Transfers

We primarily store your data within the UK. If we transfer your personal data outside the UK (for example, if using cloud services or international delivery partners), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the UK government

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6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Typically:

• Enquiry data is kept for up to 2 years unless you become a customer.

• Customer records are retained for 6 years after the end of our business relationship to comply with tax and legal requirements.

After this period, your data will be securely deleted or anonymised.

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7. Your Rights

Under the UK GDPR, you have the following rights:

• Access – Request a copy of your personal data.

• Rectification – Request corrections to inaccurate or incomplete data.

• Erasure – Request deletion of your data (subject to legal exceptions).

• Restriction – Request the restriction of processing in certain cases.

• Data Portability – Receive your data in a structured, machine-readable format.

• Object – Object to processing based on legitimate interests or for direct marketing.

• Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at [Insert Your Contact Email]. We will respond within one month.

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8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For detailed information, please refer to our [Cookie Policy].

You can manage your cookie preferences through your browser settings.

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9. Marketing Communications

With your consent, we may send you promotional emails about our services, offers, and updates. You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails.

• Contacting us at [Insert Your Contact Email].

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10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse, including:

• Secure servers

• Encryption protocols

• Access controls

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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11. Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices of those websites, and we encourage you to read their respective privacy policies.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date. If we make significant changes, we will notify you via email or website notice.

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13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Opulent Exhibits UK
Email: [email protected]
Phone: +44 7935 378387